Graphical representation of alarm conditions

The network component provides a graphical representation for the alarm state of managed objects. New raw alarms are represented by a round rectangle alarm balloon; new impact alarms are represented by an impact alarm cloud. In addition, a secondary alarm state representation is provided for cases when an object has both impact and raw alarms.
RepresentationOfAlarmStatesInNetwork-p225.gif
Representation of alarm states in a network

Graphical cues for alarm states

The main graphical cues for alarms are:
  • A color associated with the object base element (the alarm coding color scheme is illustrated in Raw alarm color coding scheme).
  • An alarm count summary displayed on the object base element (the contents of the summary is explained below).
  • A colored alarm balloon displaying also an alarm count summary.
  • A colored outline displayed around the object base element.
  • A secondary state icon for the secondary alarm state (see Primary and secondary states.)

Alarm state details

Alarms can be either new or acknowledged. The term outstanding alarms includes both new and acknowledged alarms.
The graphical representation of a telecom object alarm condition shows the number and highest severity of new alarms and the number and highest severity of outstanding alarms in the following manner:
  • The color of the base element and the color of the alarm balloon are those associated with the most severe new alarm (see Raw alarm color coding scheme).
  • The color of the outline around the base element is the one associated with the most severe outstanding alarm.
  • The alarm count summary in the base element displays the number of outstanding alarms.
  • The alarm count in the alarm balloon displays the number of new alarms.

Alarm count summary

An alarm count summary displays the number and highest severity of new or outstanding alarms. It is composed of:
  • A number indicating the amount of most severe new or outstanding alarms.
  • One or more letters indicating the highest severity of new or outstanding alarms (see Raw alarm color coding scheme).
  • An optional icon to represent the highest severity of new or outstanding alarms.
  • A plus sign indicating that there are also less severe new or outstanding alarms.

Primary and secondary alarm states

A telecom object can have raw and impact alarms at the same time, which introduces the concepts of primary and secondary alarm states. The primary alarm state has a more detailed representation than the secondary alarm state. By default, the primary alarm state is the raw alarm state.
The primary alarm state is identified by the following:
  • The color of the base element and the color of the alarm balloon, which correspond to the most severe new alarm.
  • The shape of the alarm balloon.
  • The color of the outline of the base element, which corresponds to the most severe outstanding alarm.
  • The alarm count summary in the base element displaying the number of outstanding alarms.
  • The alarm count in the alarm balloon displaying the number of new alarms.
The secondary alarm state is identified by the following:
  • The secondary alarm state icon.
ANetworkElementWithDifferentPrimaryAlarmStates-p227.gif
LEFT: primary alarm state for raw alarms. RIGHT: primary alarm state for impact alarms

Alarm severity coding

JViews TGO provides two types of alarms: raw and impact alarms.
Raw alarms have a range of six severity levels, including the Cleared severity. These levels and their associated color and short text are shown in Raw alarm color coding scheme.
Raw alarm color coding scheme
Severity
Color
Text
Critical
Red
C
Major
Red
M
Minor
Orange
m
Warning
Yellow
w
Unknown
Grey
u
Cleared
Not represented
Not represented
Note
The Cleared severity is never represented in alarm states.
Impact alarms have a range of ten severity levels, including the Cleared severity. These levels and their associated color, short text and icon are shown in Impact alarm color coding scheme.
Impact alarm color coding scheme
Severity
Color
Text
Icon
Critical High
Red
!!
ilt_alarm_count_impact_critical.png
Critical Low
Red
!
ilt_alarm_count_impact_critical.png
Major High
Red
!!
ilt_alarm_count_impact_major.png
Major Low
Red
!
ilt_alarm_count_impact_major.png
Minor High
Orange
!!
ilt_alarm_count_impact_minor.png
Minor Low
Orange
!
ilt_alarm_count_impact_minor.png
Warning High
Yellow
!!
ilt_alarm_count_impact_warning.png
Warning Low
Yellow
!
ilt_alarm_count_impact_warning.png
Unknown
Grey
!
ilt_alarm_count_impact_unknown.png
Cleared
Not represented
Not represented
Not represented
Note
The Cleared severity is never represented in alarm states.
You can extend the default severity levels of raw and impact alarms. You can add new severity levels and associate them with a color and label. Functions for extending severity levels, as well as examples, are provided in Customizing alarm severities.
Alarm state graphical representations  provides some alarm state examples and their associated visual representations.
Alarm state graphical representations 
Alarm State Values
Visual in Network
and Equipment
Visual in Table and Tree
Comment
New Critical
NewCritical.gif
NewCritical-tiny.gif
The resource has one new critical alarm.
Outstanding Critical
OutstandingCritical.gif
OutstandingCritical-tiny.gif
The resource has one new critical alarm, plus less severe new alarms, and one acknowledged critical alarm.
New Major
NewMajor.gif
NewMajor-tiny.gif
The resource has one new major alarm, plus less severe new alarms.
New Minor
NewMinor.gif
NewMinor-tiny.gif
The resource has one new minor alarm.
Acknowledged Minor
AcknowledgedMinor.gif
AcknowledgedMinor-tiny.gif
The resource has two acknowledged minor alarms, plus acknowledged less severe alarms.
Outstanding Warning
OutstandingWarning.gif
OutstandingWarning-tiny.gif
The resource has three new warning alarms, plus two acknowledged warning alarms.
New Unknown
NewUnknown.gif
NewUnknown-tiny.gif
The resource has a new unknown alarm.
New Critical High Impact
newCriticalHighImpact.png
NewCriticalHighImpact-tiny.gif
The resource has a new critical high impact alarm; the primary alarm state is for impact alarms.
Impact Alarms
ImpactAlarms.gif
ImpactAlarms-tiny.gif
The resource has some impact alarms; the primary alarm state is for raw alarms.
New Minor Low Impact and Raw Alarms
newMinorLowImpactWithRaw.png
NewMinorLowImpactAndRawAlarms-tiny.gif
The resource has a new minor low impact alarm and some raw alarms; the primary alarm state is for impact alarms.
Loss of Connectivity
LossOfConnectivity.gif
LossOfConnectivity-tiny.gif
The alarm collection process has been shut down or alarm counts are not reliable.
Not Reporting
NotReporting.gif
NotReporting-tiny.gif
Alarm reporting has been suspended because the resource was purposely taken offline, for example for repairs.