Business Activity Monitoring (BAM) covers a wide range
of applications and services. The concept is to offer monitoring and
supervision functions to track performance issues for a business.
This is usually based on an integration layer and a reporting environment.
The integration part gathers important technical and business data,
aggregates and correlates information, and delivers Key Performance
Indicators. The reporting part enables users to select, present, declutter
and analyze the data, based on importance and relevance.
BAM offers operational managers a way to understand how
their business is running and to adjust resources dynamically in order
to fulfill their objectives, minimize latency and increase revenue.