Adding comments to specific areas on assets

You can add comments to specific areas on an image, video, or audio asset to provide in-context feedback. Comments are displayed where you add them on the asset so others can understand the specific area you have feedback on. You can also reply to existing comments, which are displayed in a thread so everyone can easily follow the conversation.

Tip

You can also add general comments to assets if you do not need to comment on a specific area. See Adding comments to assets.

  1. Open the asset in a project.

    You can only work with comments if the asset is open in a project. If the asset is already open outside of a project, click Projects and then click the project to open the asset in. See Viewing asset project information.

    Tip

    To zoom in on the asset, click +. To zoom out, click -.

  2. Click Comments.

    Existing comments are displayed, including the user who commented and when.

    • For image assets, if there are comments for a specific area, they are displayed on the asset and in the Comments tab. On the asset, a circle with a number in it indicates a comment. The number indicates how many comments are in the thread. A blue circle indicates the comments apply to the current version of the asset and an orange circle indicates the comments apply to a different version of the asset. To hide the comment circles on the asset, click the Hide comments toggle on the asset zoom control.
    • For video and audio assets, if there are comments for a specific area, the elapsed time is displayed next to the comment. Click the time to preview the asset from that point.

  3. If you are viewing an image asset, use the toggle at the top of the Comments tab to select which comments to display on the asset.

    • Show all comments is selected by default and shows all comment circles on the asset.
    • Show version comments shows only comment circles for the selected asset version. To view a different version of the asset, select it in the list next to the asset filename. See Viewing asset versions.

  4. Add your comments. Comments will be displayed on the asset and the Comments tab.

    To add new comments:

    • For an image asset, double-click the area to comment on and enter your comments in the Leave a comment field.
    • For a video or audio asset, pause the video or audio where to leave comments, select the elapsed time check box to indicate the comment is about a specific part, and enter your comments in the Leave a comment field.
    • To notify a team member about the comment, enter @ and the first few letters of their name. Matching users are displayed. Select the user and they are added to the comment. For example @joe-designer. The user will see a notification in Helix DAM.
      • Tip

      To edit a comment you added, mouse over the comment on the Comments tab and click the pencil icon. Make the changes and click Update.

  5. Click Send.

    The comment is added to the asset.