Managing global users

Create global users on the license server to give users and customers access to Helix ALM products. User records include usernames, passwords, and license assignments.

Global users can be shared among Helix ALM products. When you set up Helix ALM and Surround SCM, you can retrieve global users from the license server and then add them to security groups to control actions they can perform and information they can view. See the Helix ALM or Surround SCM help for information.

Tip:  You can also create global users directly in Helix ALM products. See the Helix ALM or Surround SCM help for information.

Use the Helix ALM License Server Admin Utility to:

• Add users. If the license server is configured to connect to an Active Directory or LDAP server, you can retrieve users from the database. If your organization uses an identity provider, you can indicate that the user should use it to authenticate with the license server and other Helix ALM products.

• View users. You can customize the Global Users list and set up the columns to display information you need.
• Edit user information and change usernames. You can also resync and edit Active Directory/LDAP users.
• Activate or inactivate users
• Unlock users after logins fail
• Delete or undelete users
• Bulk change user fields to update information for multiple users at the same time
• Control admin utility access