Enabling external authentication for users

After you enable external authentication on the license server, you must enable it for users. You can allow, not allow, or require users to use it.

Tip:  You can enable, require, or disable external authentication for multiple users at the same time. See Replacing security field values.

1. Click Global Users.

The Global Users dialog box opens.

2. Select the user you want to enable external authentication for and click Edit.

The Edit User dialog box opens.

3. Click the Authentication tab.

4. Select an External authentication option.

External authentication is not available if an authentication provider is selected in the Authentication method field.

  • Not allowed restricts the user from using external authentication.
  • Allowed allows the user to use external authentication.
  • Required requires the user to use external authentication. If this option is selected, the Authentication method field value is automatically set to External and cannot be changed.

Note:  If external authentication is configured, but the External authentication field is not displayed, make sure that External authentication is selected as an allowed authentication method in the server options. See Setting authentication options.

5. Click OK to save the changes.

Note:  Users must install a client plug-in for the authentication system in their Helix ALM application directories. See Installing external authentication integration components.