Viewing the automation rules log

The Helix ALM Server records information about automation rules, which you can view to monitor rules and troubleshoot rules that did not perform actions because errors occurred. For example, if an item is locked because a user is editing it, the rule action is not performed and an error is added to the rules log.

1. Choose Tools > Administration > Automation Rules.

The Configure Automation Rules dialog box opens.

2. Click Rules Log.

The Automation Rules Log dialog box opens.

3. Select an Item type.

4. Select an entry.

The details are displayed in the Details area.

5. Click Edit Rule to edit the corresponding rule. See Editing and deleting system notifications, Editing and deleting triggers, or Editing and deleting escalation rules.

6. Click Export Log to save the log as a text file. See Exporting the automation rules log.

7. Click Delete by Date to delete log entries before a specified date or Delete All to delete all log entries. See Deleting automation rules log entries by date and Deleting all automation rules log entries.

8. Click Close when you finish.