Users

To be able to add or delete a user, you need to have the role of company admin. For more information, see Roles.

Note

When the Automatically sync Helix Core users in Helix TeamHub check box is selected:

  • You cannot give non-Helix Core users access to Helix TeamHub.

  • You cannot create or delete a user manually.

To learn more about managing Helix Core users, see Helix authentication.

TeamHub sends a registration email to new users. The email includes a link to set up their password. After configuring a password, new users can log in and start using TeamHub. They should make sure to keep their user profiles up to date. To learn more about profiles, see User profiles and authentication.

Create a new user

Tip

By default, passwords must be between 8 and 100 characters long and have a minimum of one uppercase letter, one lowercase letter, and one digit.

To create a new user:

  1. At the company scope level, click Users.

  2. Click the plus button Add icon next to the Search for users field.

    The New user form opens.

  3. Enter the user's E-mail address.

  4. Optional: To notify the user about registration using an email address different from the one provided in step 3, select Use alternative address for registration e-mail and enter the Registration e-mail address.

  5. Enter a Username.

  6. If your organization also uses Helix DAM and you want to provide access to the new user, toggle Designer. The user will see the Helix DAM interface by default.

    Tip

    A user with access to Helix DAM and Helix TeamHub can switch between products any time. Click the user avatar and select either Go to Helix TeamHub or Go to Helix DAM.

  7. Click Add user.

Delete a user

To deactivate a user:

  1. In the Users view, click the user to deactivate.
  2. In the user form, click Deactivate this account.

  3. Click Yes to confirm.

    The user is removed from the Users view.