Working with links on assets

Assets can have related links, which are displayed in the asset information. Adding links to assets can help support your team's workflow and help you share important information with other users.

You can add different link types to assets:

• Static links, such as links to websites. For example, if you use an application to create wireframes, you can add a link to a asset to go to the related wireframe.

• Jira links display details about a specific Jira issue in Helix DAM assets and actions that occur in Helix DAM in the related Jira issue. To add Jira links, the Helix DAM administrator must first configure webhooks for the Jira instances your team uses. See Adding Jira webhooks.

You can also view, copy, edit, and delete links.

View a link

1. Open the asset.

2. Click Links.

3. To sort the list of links, select an option:

   • Most recent sorts the list by links added newest to oldest.

   • Application sorts the list by application if Helix DAM detects the application the link is related to.

4. Click the link to open it in a new browser tab.

Troubleshooting Jira links

If an asset has related Jira links and Helix DAM cannot display information about the Jira issue, a warning icon is displayed next to the link. This indicates that either Helix DAM cannot connect to the Jira instance or the Jira issue does not exist in the instance.

To resolve this problem, you can delete the link and try re-adding it to the asset to see if it works. If the link still does not work, there is a Jira connection problem. Contact your Helix DAM administrator for help.

Add a static link

1. Open the asset.

2. Click Links.

3. Click Add link.

4. In the Add link dialog box, select Other as the Type.

5. Enter the link URL.

6. Optionally, enter Display text for the link. If you do not enter text, the URL you entered is used as the display text.

   If you enter a Jira issue URL, the issue number is automatically added as the display text. If Helix DAM is configured to integrate with the Jira instance in the URL, you are prompted to change the link type so detailed information about the Jira issue is displayed in Helix DAM and comments about Helix DAM actions are added to the Jira issue as comments. You can use the static link to the Jira issue or, to integrate with the Jira instance, change the Type to Jira and provide the required information. See Add a Jira link.

7. Click Add.

   The link is displayed. If Helix DAM detects the source of the link, an icon for the application is displayed next to the link. Click the link to open in a new browser tab.

Add a Jira link

If Helix DAM is configured to integrate with Jira, you can add Jira issue links to assets. When you add a Jira link, information about the Jira issue is displayed on the asset, including the issue type icon, key, status, priority icon, summary, assignee, and reporter. Depending on the configuration, when the asset has updates, status changes, or comments added, a comment is automatically added to the Jira issue to describe the change.

1. Open the asset.

2. Click Links.

3. Click Add link.

4. In the Add link dialog box, select a Jira instance as the Type.

   The integration configuration (webhook) name is displayed with the URL for the Jira instance under it. To learn more, see Adding Jira webhooks.

5. Search for the Jira issue to add a link for or enter the issue URL. You can also type ahead to find an issue.

6. Click Add.

   The link is displayed. Click the link to open in a new browser tab.

Copy a link

1. Open the asset.

2. Click Links.

3. Click ... on the link, and select Copy.

   The link is copied to the clipboard.

Edit an existing link

1. Open the asset.

2. Click Links.

3. Click ... on the link, and select Edit.

4. Make any changes.

5. Click Save.

Delete links

1. Open the asset.

2. Click Links.

3. Click ... on the link and select Delete.

4. In the Delete link dialog box, click Delete.

   The link is deleted.