Helix DAM license

The type of licenses and number of seats depend on your installation. See License plan types and number of seats required. Contact Perforce Sales for license information.

Unless you are using Helix authentication, every Helix DAM instance requires a license.

Viewing license information

Only company admins can view and manage Helix DAM and Helix Core licenses. See View and manage Helix Core and Helix DAM licenses.

1. From Helix DAM, click your avatar and click Company details.

   The Company details pane opens.

2. Click Details.

   The license information is displayed for Helix DAM and Helix Core.

Updating the Helix Core Server license

Helix DAM requires Helix authentication, which requires managing the license on Helix Core Server. For instructions on how to add or update your license on Helix Core Server, see Adding or updating the license file in the Helix Core Server Administrator Guide.

After updating the license, for Helix DAM, you must restart the unicorn_backend service on the Standard node and all web nodes using the following hth-ctl command:

sudo hth-ctl restart unicorn_backend

License plan types and number of seats required

Use the following information to help decide what licenses you need and how many seats you need on each license. To buy or renew licenses, contact Sales.

If you use Helix authentication, you make license updates on Helix Core Server. See Adding or updating the license file in the Helix Core Server Administrator Guide. After you update the license, for Helix DAM and Helix TeamHub, you must restart the unicorn_backend service on the Standard node and all web nodes using the following hth-ctl command:

sudo hth-ctl restart unicorn_backend

Authentication type	Repository type supported	License plan required	Number of licensed seats required
Helix authentication	Helix streams, Helix classic (local) depots	Helix Core Server license plan Helix DAM license plan	You must purchase enough seats on the Helix Core Server license plan to cover all of your active Helix DAM accounts. To calculate the total number of seats required, use: Total number of seats required on the Helix Core Server license = total number of active Helix DAM accounts (users) + total number of Helix TeamHub bots + 1 user for Helix DAM + 2* users for Helix Search *You can reduce this to 1 user for Helix Search if your Helix Core Server is security level 4 or lower.