Configuring Perforce ALM to send email

Before email can be sent from Perforce ALM, an administrative user needs to configure email sending for the server and project.

Perform the following tasks to configure ALM to send email.

1. Configure email sending options on the Perforce ALM Server

Enter connection information for the email server and account to use to send email from ALM. See the server admin utility documentation for information about setting email sending options.

2. Enable email sending options for the project

Enable email sending for the project and specify the email address to send notifications from. Some internet providers do not accept email without a return address. See Setting email project options.

3. Set the Perforce ALM Web URL

If you use the ALM web client, specify the URL to use in hyperlinks to ALM items in emails. These links let users open the item the notification was sent about in the web client. See Setting hyperlink project options.

4. Create email templates

Email templates include the subject and message in emails sent to users. These templates are used for emails sent via automation rules. Users can also select templates when emailing from ALM.

ALM has standard templates you can customize or you can create your own templates. See Customizing email templates.

5. Verify users have valid email addresses

Make sure users have a valid email address in their user record. They are required to receive emails sent when automation or user notification rules run, and help ensure users receive replies to emails they send from ALM. See Managing user and customer contact information and passwords.