Viewing and downloading file attachments

You can view files attached to items and download attachments to save a local copy.

1. Click the Files tab when you are viewing or editing an item.

Note:  In issues, you can also work with attachments on the Detail tab.

Files attached to the item are displayed.

2. To view the file, click the thumbnail or filename. Only file types supported by your browser can be viewed. Refer to the browser help for information.

If the browser cannot open the file, it is automatically downloaded. You can then open the local copy in the associated application.

3. To download a file, click the Download button next to it.

4. Click Source Files to view source files attached to the item. See Viewing source files attached to items.

5. Click Save to save any changes.