Web User Guide | 2019.2

Using the Issues list

The Issues list displays basic information about issues in the project. From this list, you can add new issues, view, edit, and delete existing issues, and search for issues. You can also send email, enter workflow events, run issue reports, and perform other actions. See Using item lists.

  • To view the Issues list, click Issues.
  • To open an issue, click the issue number or summary. See Viewing issues.
  • To edit an issue, click the gear icon next to it and choose Edit. See Editing issues.
  • To add a new issue, click Add. See Adding issues.
  • To move an issue through the workflow, select it, click Workflow, and choose an event. See Moving issues through the workflow.
  • To perform other actions related to an issue, select it, click Actions, and choose an action. You may be able to add links, add issues to folders, merge issues, and more.
  • To send email about an issue, select it, click the Email button, and choose an option. See Emailing from Helix ALM.
  • To run a report that includes information about an issue, select it, click the Reports button, and choose a report. See Running Reports.
  • To delete an issue, click the gear icon next to it and choose Delete. See Deleting issues.
  • To customize the list to display only information you need, you can rearrange columns, adjust column widths, insert and remove columns, apply filters, and add tabs. See Customizing item lists.