Getting Help
Several avenues of help are available to you when working with Stingray Foundation Library.
Documentation
To learn to use Stingray Foundation Library quickly and effectively, refer to the HTML documentation accessed at <stingray-installdir>\Docs\index.html. This file includes links to both the Objective Edit User Guide and its Class Reference.
*User's Guide - This manual. The User's Guide is a how-to manual that provides an introduction to Stingray Foundation Library and provides a foundation for using Stingray Foundation Library “out-of-the-box.” There are several tutorials included to help new Stingray Foundation Library users learn how to create Stingray Foundation Library applications quickly. It assumes that you are familiar with Visual C++ and the Microsoft Foundation Classes (MFC).
*Reference Guide - The Reference Guide is a detailed description of the classes and methods in Stingray Foundation Library.
*ReadMe file - A basic description of the product and how to build it, FoundationReadme.htm located in your Stingray installation directory.
For more information, see “Product Documentation” in the Stingray Studio Getting Started Guide.
Professional Services
Perforce Professional Services offers training and mentoring for all levels of project development, from analysis and design to implementation. For information on Professional Services for Stingray products, see https://www.perforce.com/support/training.
Perforce international offices provide training in many languages.
Knowledge Base
The Knowledge Base contains a large body of useful information created by the Support Services team. It has been created to provide our customers with easy access to technical information. Knowledge Base entries range from common programming problems to complete sample programs and are constantly being updated and expanded. This information is available to any user of the Perforce Web site, and no login or registration is required. Go to https://rwkbp.makekb.com/1.
Technical Support
Software technical support for Stingray is available through our web site at https://www.perforce.com/support/request-support for customers with a valid Maintenance and Support Agreement for Stingray.
Before entering a support request, check the Knowledge Base and other valuable resources available through the Perforce support page. These resources provide answers to many common technical questions.