Getting Help
Several avenues of help are available to you when working with Objective Toolkit.
Documentation
The documents listed below provide information about the features and use of Objective Toolkit. They are available in HTML format at <stingray-installdir>\Docs, via the index.html file.
*User's Guide - This manual. The User's Guide provides an introduction to Objective Toolkit and a foundation for using Objective Toolkit “out-of-the-box.” Several tutorials help new Objective Toolkit users learn how to create w applications quickly. This manual assumes that you are familiar with Visual C++ and the Microsoft Foundation Classes (MFC).
*Reference Guide- The Reference Guide is a detailed description of the properties, methods, and events in Objective Toolkit.
*ReadMe file - The latest information about the product, Toolkitreadme.htm located in the Readme directory under your Stingray installation directory.
For more information on the documentation, including all Stingray documentation, an index to the Help files, and document type conventions, see “Product Documentation” in the Stingray Studio Getting Started User Guide.
Professional Services
Perforce Professional Services offers training and mentoring for all levels of project development, from analysis and design to implementation. For information on Professional Services for Stingray products, see https://www.perforce.com/support/training.
Perforce international offices provide training in many languages.
Knowledge Base
The Knowledge Base contains a large body of useful information created by the Support Services team. It has been created to provide our customers with easy access to technical information. Knowledge Base entries range from common programming problems to complete sample programs and are constantly being updated and expanded. This information is available to any user of the Perforce Web site, and no login or registration is required. Go to https://rwkbp.makekb.com/1.
Technical Support
Software technical support for Stingray is available through our web site at https://www.perforce.com/support/request-support for customers with a valid Maintenance and Support Agreement for Stingray.
Before entering a support request, check the Knowledge Base and other valuable resources available through the Perforce support page. These resources provide answers to many common technical questions.