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1.7 Technical Support

Rogue Wave is proud of its reputation for superior technical support. Our support policies are described in the technical support brochure that accompanies this product. Extended technical support contracts can be purchased from Rogue Wave or authorized partners.

Your first line of technical support is the documentation provided with this product, both on-line and in the manual. Many times, you can find what you need there, and save us both a call.

If you do need to call technical support, the first thing we ask is your name, your company, and the serial number of your product. Look for this number on your disk, or contact your system administrator.

It would also save both your time and ours if you do the following before you call:


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