Check the status of P4 Search
You can check the status of the P4 Search service and see the last time the index ran from the P4 Search web UI.
On this page:
Status
Select Account in the top navigation bar and select Status. The Service Status page opens and shows the following information as well as an overall status for each entry.
The overall status for each entry can be:
- Success:
- Warning:
-
Failure:
P4 services
| Service | Example message |
|---|---|
| P4Search Ready Status | P4Search is ready to index changes. |
| Helix Core Search license | License valid |
| Helix Core server connection | P4PORT ssl:my-p4-server.com:1666 |
| Helix Core Service authentication | P4USER p4search-service-user |
| Helix Core Index authentication | P4USER p4search-index-user |
| Helix Core External URL Status | OK: 200 |
| Helix Core Asset (extension) | Installed: helix-core-search-asset:yyyy.mm.ddnnnnn |
| Helix Core Indexer (extension) | Installed: helix-core-search-indexer:yyyy.mm.ddnnnnn |
| Helix Core Obliterate (extension) | Installed: helix-core-search-obliterate:yyyy.mm.ddnnnnn |
| Helix Core Ping (extension) | Installed: helix-core-search-ping:yyyy.mm.ddnnnnn |
Elasticsearch
| Service | Example message |
|---|---|
| Elasticsearch Hosts | Using secure Elasticsearch |
| Elasticsearch Protect plugin | Plugin: p4search-filter (enabled) |
External services
| Service | Example message |
|---|---|
| Image Detection Service | Clip - image tagging |
| Optical Character Recognition | Disabled |
| Speech to Text Service | Azure Speech to Text |
| Tesseract | Tesseract installed and enabled |
| Render Service Status | Local - Rendering service |
Application build and last index time
Application Build Version: The P4 Search application build version installed
Last indexed: The date and time the index was last run
Troubleshoot P4 Search
Service status page fails to open
If the P4 Search status page fails to open, check that the P4 Server instance is running.
Service not running
The P4 Search service requires other services to be available. If any of the services are unavailable, the Status page will indicate the services that are not running.
To determine the cause of the failure, check the P4 Search service log file. The default log file is:
<search install dir>/log/p4search.log
To address the problem, you might need to update the service.properties file or default.config.properties file and restart the P4 Search service. To learn more, see P4 Search configuration reference and Update the P4 Search configuration.