Helix TeamHub administrators

Instance administrators are individuals in the organization responsible for maintaining and administering the TeamHub instance. Instance administrators are different from company administrators. Internally, they are regular TeamHub users, but with elevated privileges and access to the Admin UI, also referred to as the admin portal. Only instance admins can log in to the admin portal. Company administrators are users with admin permission to access and modify company settings, but they cannot access the admin portal.

If Helix authentication is configured, the log in process first tries to use Helix authentication. If Helix authentication fails, it falls back to the local, built-in password. This mechanism prevents lockouts on misconfigured instances.

By default, assuming TeamHub has been bootstrapped, at least one administrator is required.

You can:

• Change your administrator password, see Changing your administrator password.

• Add more administrators to Helix TeamHub, see Adding Helix TeamHub administrators.