Support

To request support, go to the Perforce Support Center.

The Support team may ask for a report on your Perforce TeamHub environment and the product version. To find this information:

  1. Run the command:

    sudo hth-ctl report

    The command generates a compressed archive at /tmp/hth_report.tar.gz with Perforce TeamHub logs and system information.

  2. In Perforce TeamHub, click your avatar, and click Company settings.

  3. In the Company settings pane, make note of the Perforce TeamHub version.

  4. When responding to your support request, include your system and version you have noted, and attach the hth_report.tar.gz file.