Generating support diagnostic reports
If you are experiencing license server issues and need help from Perforce support, you can generate a report that includes detailed information about the license server configuration. You can then email the report to Perforce support to provide information for troubleshooting the issue.
1. Click Support and then click Generate Support File.
The Generate Support File dialog box opens.
2. Select and copy all the text. Paste it in a text file.
3. Click Close when you finish.