Accessing the Helix ALM License Server Web Server Admin Utility

You need to add licenses and users the first time you start the license server and admin utility. See Adding licenses and Adding users.

An administrative user is created during installation. Log in as this user the first time you start the admin utility. The username is Administrator and there is no password. To prevent unauthorized access, create a password for this user after you log in.

1. Start a web browser and enter the URL to access the admin utility.

The URL includes the web server name or IP address hosting the admin utility, and the path to the admin utility files. For example: http://www.wysicorp.com/lsweb/admin.

The license server admin login page opens.

2. Enter your Username and Password.

If available, you can select Use single sign-on to log in with your network credentials.

3. Click Login.

The Global Users page opens. If your organization uses an identity provider, such as Okta, and you are configured to log in to Helix ALM products with it, the provider web page opens. Authenticate with the provider and then return to the admin utility.

If you entered an incorrect password, the Forgot Password? link may be displayed. Click the link to reset your password. You will receive an email with a temporary password and instructions for resetting your password. See Resetting user passwords for information about password resets.

A key mismatch error may be displayed if RSA key exchange is enabled on the server and the required public key is not available on the web server. See Changing web server admin utility CGI settings for information about adding the key to the web server or contact your administrator for help.