Installing the license server and admin utility

The Helix ALM License Server and Helix ALM License Server Admin Utility are installed when you install Helix ALM products. If you did not install the license server components, rerun the installer and select an installation type that includes the license server and admin utility.

A web-based license server admin utility is also available. After installing the web admin utility, you must perform additional configuration on the web server that hosts the admin utility. See the Helix ALM or Surround SCM installation help for information.

If you are upgrading Helix ALM products, always install the license server and admin utility. The license server is backward compatible. It supports the product versions it is installed with and earlier versions, but not later versions. To view the supported versions for the installed license server, choose Help > About License Server in the admin utility.

Licenses, users, and customers cannot be shared between license servers. Do not install and use multiple license servers unless you are sure the licenses, users, and customers will not be shared. For example, your company may have stringent security requirements. Each department functions separately and cannot share information because of legal or auditing reasons. In this case, each department runs and maintains a separate license server with its own set of licenses, users, and customers.