Generating support diagnostic reports
If you are experiencing license server issues and need help from Perforce support, you can generate a report that includes detailed information about the license server configuration. You can then email the report to Perforce support to provide information for troubleshooting the issue.
1. Choose Help > Generate Support File.
The Generate Support File dialog box opens.
2. Click Save As to save the file.
The Save As dialog box opens.
3. Choose a location to save the file in and enter a File name.
The default file name is LicenseServerSupportDiagnostics.txt.
4. Click Save.
5. Click Close when you finish.