Assigning licenses

You can assign or change user licenses from the Global Users list. This is generally quicker than editing specific users to assign licenses or change their license information.

See Managing licenses for information about license types.

You can view the named licenses assigned to users in the Global Users list. If the product serial number column is not displayed, right-click a column heading and select the Serial Number field. Only the last four digits of the serial number are displayed for security purposes.

1. Click Global Users.

The Global Users dialog box opens.

2. Select the users to assign licenses to.

To select multiple users, Ctrl+click each user.

3. Click the corresponding product button. Buttons are only available for products with licenses entered in the admin utility.

The Assign License dialog box opens.

4. Select a license type.

You cannot assign named licenses to inactive users. A maximum of five users can be assigned to one floating license at the same time. A floating license is not available to a user until 30 minutes after another user logs out.

If a user is already assigned a license for a specific Helix ALM area, such as requirements management, and a Helix ALM suite license is assigned, the suite license is used instead of the other license. If the user is already assigned a suite license and an area-specific license is assigned, the suite license is unassigned and the user will not have access to any other areas except the specific one assigned, unless other licenses are also assigned.

5. Click OK.

The licenses are assigned to the users.