Default manual test runs workflow

The manual test runs workflow defines the path a manual test run takes from the time it is created to completion. Manual test runs are assigned to users who follow the steps to perform the test. When the work is complete, the user enters an event to move the manual test run to the next state in the workflow. The manual test run Status field indicates the current state and assignment.

You can use the default manual test runs workflow out of the box or customize it to support your process. The default workflow includes the following events.

Event Use to:
Assign Assign manual test runs to users. For example, you need to assign a manual test run to a tester to perform the test or a tester may need to assign a manual test run to the QA manger if experiencing problems during the test.
Estimate Estimate the time needed to perform tests. Typically, a project manager or QA team lead enters the estimated effort before assigning manual test runs. After the estimate is entered, you can track the time it should take to complete a task.
Start Start manual test runs when they are ready for testing.
Enter Work Enter work you complete on manual test runs to keep others informed about your progress.
Enter Result Enter overall test results after you complete manual test runs.
Pass Pass and close manual test runs without entering additional results information.
Fail Fail and close manual test runs without entering additional results information.
Unclear Indicate the test results are not clear and need to be reviewed without entering additional results information.
Hold Place manual test runs on hold so additional work can be completed before they are performed. For example, you may want to put a manual test run on hold if the required test environment is not available.
Resume Resume on hold manual test runs.
Re-Open Reopen closed manual test runs if you need to make changes or run tests again.
Ignore Result Ignore results for Passed, Failed, or Unclear manual test runs to close them. Helps you exclude manual test runs when you view results based on workflow state in filters, reports, and other areas. For example, after you regenerate failed manual test runs, add this event to move the original manual test runs from the Failed state to the Closed (Ignored) state to determine which failed manual test runs need to be retested.
Comment Add comments to manual test runs to clarify information or add notes for other users.
To add workflow events to manual test runs, choose an option from the Workflow menu or click the event on the workflow bar. See Adding workflow events to items.