Adding additional reports to issues

Users, customers, or beta sites often report the same issue. To eliminate duplicate issues in a project, you can create one issue and add additional reports to it.

1. In the Issues list, click the gear icon next to the issue and choose Edit.

The Editing Issue page opens.

2. On the Detail tab, click Add.

3. Enter the additional report information. See Adding issues.

4. Click Save to save the additional report.

The Detail tab includes an issue report counter. When an issue is reported multiple times, the counter increases to show the number of times the issue was reported. Click View User Details or View Customer Details to see information about the user or customer who reported the issue. The View User or View Customer page opens. Click the Back to <issue> link to go back to the issue.