Custom field codes

A field code is a variable that is replaced with a specific field value. Custom fields have field codes, which can be used in matrix reports. Custom field codes use the same format as other field codes except they start with a Z. For example, %Z_TICKETNUMBER%.

• Go to the Administration area and click Custom Fields. Field codes are displayed in the Field Code column.
• To find a workflow event custom field code in the desktop client, choose Tools > Administration > Workflow. Select an item Type. Click the Events tab. Select an event and click Edit. Click the Fields tab. Custom field codes are displayed in the Field Code column.
• Custom fields are dynamically built based on the project. In one project, %customfield1% can be a check box while in another project %customfield1% is a text field.