Setting Jira integration user options

Before you can work with Jira issues in Helix ALM, you may need to enter your Jira username and password in user options. If you do not enter your credentials, you are prompted to enter them the first time you perform a Jira action from Helix ALM.

You can only set Jira integration options if Jira integration is enabled for the Helix ALM project. Contact your Helix ALM or Jira administrator for help.

1. Choose Tools > User Options then select the Jira Integration category.

2. Enter your Jira Username and Password (for on-premise installations) or API token (for cloud installations).

3. Click Test to test the connection to Jira.

Errors are displayed if the test fails. Correct any errors and test the connection again. If you cannot resolve the errors, ask your Helix ALM or Jira administrator for help.

4. Click OK to save the changes.