Configuring the Helix ALM URL Redirector

Helix ALM supports ttstudio and http addresses to open items and list windows. http hyperlinks always open in Helix ALM Web. ttstudio hyperlinks generally open in the Helix ALM desktop client. If the desktop client is not installed, the Helix ALM URL Redirector can redirect these addresses to open items in the web client.

The redirector is automatically installed during Helix ALM Client installations. Web client users must download the redirector and manually install it.

When you click a ttstudio hyperlink, the Helix ALM URL Redirector configuration dialog box opens if the redirector cannot find the desktop client. You can also manually change the redirector settings.

1. Enter ttstudio://config in a web browser.

To open the redirector from a command line, enter:

• Linux—tturlredirector ttstudio://config
• Mac—open ttstudio://config

You are prompted to open the redirector.

2. Click Open link or Open the Helix ALM URL Redirector. The available option depends on the browser.

The Helix ALM URL Redirector dialog box opens.

3. Select an option to indicate how to open ttstudio hyperlinks.

• Use the Helix ALM Client opens hyperlinks in the desktop client. Enter the client application path or click to select it.
• Convert to http:// and open in a Web browser opens hyperlinks in the web client. On Linux, enter the web browser application path or click to select it.

4. Enter the Default client timeout to indicate the number of seconds to wait before opening a new instance of the selected client after clicking a ttstudio hyperlink.

If you click a hyperlink with the same server name that Helix ALM is connected to, the item opens in that instance of Helix ALM. If the server name is different, the item opens in a new instance. If the URL redirector cannot determine if the servers are the same in the specified number of seconds, the item opens in a new instance.

5. Click OK to save the changes.