Merging issues

You can merge issues to combine duplicate reports. When issues are merged, all information is retained in multiple reports in the original issue with the lowest number. For example, if you merge issues 4, 5, and 6, issues 5 and 6 are added as additional reports in issue 4. Each report includes the original issue information.

Workflow event information from the selected issues is also merged. The resulting issue will have the assignment and status of the original issue with the lowest number.

Note:  To maintain separate, unique issues, link related issues instead of merging them. See Working with related items.

1. Select the issues to merge in the Issues list window.

To select a range of issues, click the first issue and then Shift+click the last issue. To select multiple issues not in a range, Ctrl+click each issue.

2. Choose Edit > Merge.

You are prompted to confirm the merge.

3. Click Yes.

The issues are merged.

If there are conflicts between field values, a message is displayed. Click Yes to view the resulting issue. You can edit the resulting issue to make any changes. See Editing issues.