Evaluating workflows
You can evaluate a workflow to view any potential problems and correct them. For example, if a state is configured to only allow assigned users to enter an event, but the state can be reached through an event other than an assignment, it is reported as a potential problem.
1. Choose Tools > Administration > Workflow.
The Configure Workflow dialog box opens.
2. Select an item Type.
3. Click Evaluate Workflow.
A message is displayed to indicate if the workflow is configured correctly.
If problems are found, the Potential Issues dialog box opens.
4. Click Save As to save the information as a text file. You can use this file to troubleshoot workflow problems. See Resolving workflow problems.
5. Click OK when you finish.