Viewing and downloading file attachments
You can view files attached to items and download attachments to save a local copy. You may also be able to view files in the web browser depending on the file type.
1. Click the Files tab when you are viewing or editing an item.
Note: In issues, you can also work with attachments on the Detail tab.
Files attached to the item are displayed.
2. Click a thumbnail or filename to view the file. Only file types supported by your browser can be viewed. Refer to the browser help for information.
If the browser cannot open the file, it is automatically downloaded. You can then open the local copy in the associated application.
3. Click 
next to the file thumbnail to save a local copy.
4. Click Source Files to view source files attached to the item. See Viewing source files attached to items.
5. Click Save to save any changes.
