User Guide | 2019.2

Starting the Helix ALM License Server

An administrative user must make sure the Helix ALM License Server is running before the Helix ALM Server is started.

Tip:  If Helix ALM cannot connect to the license server, an administrative user needs to troubleshoot. See Helix ALM Cannot Connect to the License Server for information.

Windows

If the license server is installed as a service, it starts automatically. If the license server is installed as an application, you must start it manually. Choose All Programs > PerforceHelix ALM License ServerHelix ALM License Server from the Start menu.

Note:  If the server is installed as a service but not running or you need to restart it, see the Windows documentation for information about starting a service.

Linux

Enter /usr/bin/spls start.

If you need to restart the server, enter /usr/bin/spls stop and then restart the server.