Server Admin Guide | 2019.2

Setting software update check options

You can configure Helix ALM to check for updates or to notify you about beta releases. Software is not automatically downloaded and installed.

The Helix ALM Server encodes the following information and sends it to the Perforce update server, which returns update information.

  • Unique user ID—A unique ID, generated by the Helix ALM Server, used to identify each server. It does not include any information that identifies your company or users.
  • Helix ALM version—The installed Helix ALM Server version.
  • Operating system and version—The operating system and version of the computer hosting the Helix ALM Server, including if it is 32-bit or 64-bit.
  • Client connections—The timestamp when Helix ALM clients connect to the Helix ALM Server. This information also includes the client type, browser used by web clients, and the client operating system.
  • Licenses—The number of Helix ALM licenses on the Helix ALM License Server and if they are evaluation licenses.
  • Product components—Specifies if the following components are used: issue management, requirements management, test case management, SoloSubmit, multiple logins, stamping, email tracking, email sending, controlled hyperlinks, RSS feeds, audit trail, and electronic signatures.
  • Jira integrations—The number of configured Jira integrations and attached items on the Helix ALM Server.
  • Configuration settings—Specifies if the following settings are configured: security groups, dashboards, dashboard widgets, triggers, reports, filters, custom fields, pop-up menu values, folders, and link definitions. 

1. Click Server Options. You can also choose View > Server Options.

The Options dialog box opens.

2. Select the Auto Update Check category.

3. Select Automatically check for Helix ALM updates to enable the update check.

After an update check is performed, information about available upgrades is displayed in the Update Check category. See Viewing software update information.

4. Select any Update Check Options.

  • Enter how often Helix ALM should check for updates.
  • Select Send email notification for product updates to receive emails about updates. The email includes the product version and release notes. Select the type of releases to be notified about.
  • Select Send notification for upcoming beta releases to be notified about beta programs.
  • Enter your email information if you enabled either notification option.

5. Click OK to save the changes.