Creating Helix ALM issues
You can add results as a Helix ALM issue directly from Defect Scribe. Keep in mind that Helix ALM may be customized for your team and use different terminology for issues, such as defects, bugs, or tickets.
Note: If you use a different issue tracking tool, you can use the Defect Scribe API to create an integration plug-in. See Integrating with third-party issue tracking tools.
1. Click Create Issue when viewing results in the Results dialog box.
Note: You must log in to the Issue management area when connecting to Helix ALM. If you did not log in to issue management, click Change Helix ALM Connection, expand Log in to on the Helix ALM Project Selection dialog box, and select Issue management.
The Add Issue dialog box opens with the Detail tab selected.
2. Enter the general issue information in the top part of the dialog box. The fields depend on the information your team requires.
- Summary briefly describes the issue. The summary from the Defect Scribe results is automatically entered.
- Type specifies the issue type, such as Crash or Feature Request.
- Entered by specifies the user submitting the issue. The currently logged in user is selected by default, but you can choose another user.
3. On the Detail tab, enter any additional information on the corresponding mini tab.
| Tab | Name | Use to: |
|---|---|---|
|
Found by details | Enter information about the user who found the issue and a detailed description. |
|
Steps to reproduce | Review the recorded steps to reproduce the issue and captured screenshots from the results. You can modify the steps before saving the issue. |
|
Computer configuration | Review the hardware and software configuration captured during recording for the computer the issue was found on. |
|
File attachments | Attach files to the issue. A PDF version of the results is automatically attached. |
4. Provide any additional information on the other tabs. See the Helix ALM help for information.
5. Click Add.
The issue is saved and added to the project.
