Watching items to be notified about changes

You can watch items to stay informed about changes. If you are watching an item that changes, you will receive an email. For example, you may want to watch a bug that impacts a task you are working on. See When email is sent for watched item changes. You can watch any item you are able to see.

You can also set options in the Helix Plan desktop client to automatically watch items and receive email when you create an item, comment on an item, or if an item is assigned to you.

The Helix Plan Server must be configured to send email so users receive watched item email. See Configuring email notifications. Users must have an email address set in their account.

1.Click the item description in the To Do List or To Do Board to open it.

2. Click Watch.

The button changes to Unwatch, which indicates that you are watching the item.

3. To unwatch a watched item, click Unwatch.

The button changes to Watch, which indicates you are not watching the item.

Email notifications about watched items are sent every 30 minutes for the following item changes:

  • Assigned to changes
  • Bug priority changes
  • Item deletions
  • Item name changes
  • Product backlog priority changes
  • New comments
  • Sprint backlog priority changes
  • Status changes
  • User story changes
  • Workflow status changes