These are the operating system and component minimum requirements and recommendations for the current version of the Helix Plan server and desktop client applications.
Operating systems - 64-bit Intel
- Windows 11
- Windows Server 2019
- Windows Server 2022
- macOS Ventura (13)
- macOS Sonoma (14)
- macOS Sequoia (15)
- Ubuntu 20.04
- Ubuntu 22.04
- Ubuntu 24.04
- Rocky Linux 9
Operating systems - 64-bit ARM
- macOS Sonoma (14)
- macOS Sequoia (15)
Components
- For teams over 500 users, contact support-helix-plan@perforce.com for help.
- When running in a virtual environment, CPU resources can be overprovisioned to account for utilization spikes during logins.
- A large database or large number of databases may require a more powerful set up depending on the number of users. For example, a 50 GB database used by 200 users may require 16 GB of memory for optimal performance.
| Component | 1-500 users | 500-1000 users | 1000+ users |
|---|---|---|---|
|
Computer and processor - AMD Opteron or Intel Core-based system architecture If several databases will be hosted on the same server, you may want to use additional cores. |
Quad cores, 3.0 GHz or faster | 4-8 cores, 3.0 GHz or faster | 8-16 cores, 3.0 GHz or faster |
| Memory | 16 GB | 32 GB | 64 GB |
| Free disk space | 200 GB | 1000 GB | 2000 GB |
| Hard disk performance | I/O subsystem capable of 2000 random IOPs | ||
| Network | Connection with 500 Mbits or higher upload bandwidth | ||
Client requirements
Operating systems - 64-bit Intel
- Windows 11
- macOS Ventura (13)
- macOS Sonoma (14)
- macOS Sequoia (15)
- Ubuntu 20.04
- Ubuntu 22.04
- Ubuntu 24.04
Operating systems - 64-bit ARM
- macOS Sonoma (14)
- macOS Sequoia (15)
Additional Linux requirements
- libxcb-cursor0 - To install manually, run:
sudo apt-get install libxcb-cursor0 - libxcb-xinput0 - To install manually, run:
sudo apt-get install libxcb-xinput0 - OpenGL ES 2.0 - Installed by default for many Linux distributions. To install manually, run:
sudo apt-get install libgles2-mesa
Components
| Component | Minimum requirement | Recommendation |
|---|---|---|
|
Computer and processor |
2 GHz or higher dual processor | 2 GHz or higher dual processor |
| Memory | 4 GB or higher | 4 GB or higher |
| Free hard disk space | 1 GB required to install the client, but more space will be consumed by automatic updates and local copies of managed documents | 10 GB for managed documents |
| Display | 1280 x 720 | 1280 x 720 or higher |
| Network | 1 Mbit/sec (3G) or faster TCP-IP enabled connection to the Helix Plan server | 15 Mbit (4G) or faster TCP-IP enabled connection to the Helix Plan server |