Working with the server log

The server log records Helix ALM Server events, such as severe errors or unusual activity, and helps you monitor the server operation.

The amount of information in the log depends on the server options you set. The server can also send email notifications based on events. See Setting log options.

1. Click Server Log. You can also choose View > Server Log.

The Server Log dialog box opens.

2. Select a Page filter to filter the entries by log level. See Server log levels.

Select one of the following options to further narrow the entries displayed:

  • and Less Severe includes the filtered log entries plus less severe entries.
  • and More Severe includes the filtered log entries plus more severe entries.
  • Only limits to the filtered log entries.

Note:  The read-only logged entries field displays how many entries match the selected restrictions.

3. Select the entry to view.

The details are displayed in the Selected Log Entry area.

4. Click Save Page As to save the current page of log entries or click Save Entire Log to save all log entries. The log is saved as a text file that can be used for analysis or report generation with other tools.

The Export File dialog box opens. Select a Save in location, enter a File name, and click Save.

5. Click Delete All Log Entries to delete all the log entries or click Delete by Date to delete log entries created before the specified time and date.

6. Click Close when you finish.