User Guide | 2019.2

Viewing email

You can view email sent about specific items. Viewing email is only available if email tracking is enabled for the project.

1. Click the Email tab when you are viewing or editing an item.

2. Select an email and click View.

The View Email dialog box opens.

3. Select a file on the Attachments tab and click a button to view or download it.

  • View opens the file for viewing in the associated application. See Setting view file options.
  • Extract saves a local copy of the file. You can also Ctrl+click attachments to extract multiple files to the same location at the same time.
  • Open saves a local copy of the file and opens it in the associated application.

4. Click Reply To to email the sender. See Replying to email.

5. Click OK when you finish.